Real Savings.
Real Efficiency.
FogLifter® has helped saved millions of dollars for major global companies.
.png)
A VSO Solution
HELPING FORM HEALTHY I.T. RELATIONSHIPS
A curated IT solution that allows clients and their providers to remove the costs of dysfunction from their IT relationships.
Breaking the cycle of dysfunction
The cycle of dysfunction is repetitive: a contract is signed, disagreements about support, service levels, or billing arise, leading the client to seek a new provider and start the process over again.
Are my bills correct?
Are my bills correct?
If you are unsure if you are being billed correctly, costs of dysfunction are profound and sizable, manifesting as cap-ex, op-ex, reduced productivity and increased enterprise risk.
Are service levels being met?
Are service levels being met?
Without real-time clarity on both sides this friction of wondering if service levels are being met creates doubt, dysfunction, and distrust.
What is being supported?
What is being supported?
Large, highly dynamic enterprises and the providers that serve them (internal or external) have a near-impossible task accounting for what is being supported or they are supporting.
FogLifter®.
Your Cost of IT Service, Crystal Clear.
VSO believes every CIO would benefit from having a real-time contextually accurate view of their entire operation and its associated ‘cost of service’ to ensure they can take action in a meaningful fashion to right-size their price performance, while removing the dysfunction in IT relationships that contributes to growing costs
.png)
IT Service Financial Management
Gives CIOs the "one frame of truth", aligns Finance/IT ServiceOps, enables board trust
Service Attribution & Alignment
Enables BU-level cost control, app rationalization, SLA to XLA chaining
Real-Time Dispute Resolution
Eliminates billing friction, accelerates dispute closure, improves trust
Cost of Service
Reveals "ghost costs", supports billing recovery, feeds TBM tools with truth
Caliber of Service
Adds "truth" to raw inventory, identifies technical debt, stops misattribution
Count of Service
Ends overcharges, resolves “how many do we have?”, enables all other steps
Count of I.T. Assets
FogLifter® mines primary data out of Systems of Record (SORs) via API collectors and secondary sources and uses processors to deduplicate, normalize, aggregate, correlate and forecast the data.
Caliber of Service
With that true count, customers can then measure SLAs against ticketing systems or other performance SORs, calculating and right-sizing the caliber of the IT environment’s performance.
Cost of I.T. Assets
With count and caliber of service assured, a PxQ equation can present the cost of the environment, using algorithms based on precise times, tranches, etc.
Cost of Service
Maps all IT through its Service Providers and enables real-time views of hotspots such as missed SLAs and disputed invoices
Service Performance
Allows drilling into the actual service measurements at the individual SLA and provider level. Focus is on incremental service improvement
Asset Utilization
With Cost can be calculated by FogLifter® but can also bi-directionally feed FinOps and TBM tools to validate their data across sources
Business Unit Consumption
Actual IT to BU conversations about showback/chargeback and budgeting, all in the context of service performance and XLAs
Real Savings.
Healthcare - $55 Million Saved
FogLifter® helped provide mutual benefits for a Healthcare Supplier/Customer relationship.
- The provider in this outsource relationship uses FogLifter to count servers, storage, mainframe, and middleware assets in the production of their invoice. They saved $4M annually.
- The customer is a major healthcare payer/provider who uses FogLifter to confirm the bill, measure SLAs, and confirm internal chargeback of IT usage. They saved $7M Annually and avoided $2M of unnecessary costs.
Media - $5 Million Saved
FogLifter® helped a major media company integrate data from EOL switches with ServiceNow and billing systems to allow end to end request through chargeback billing for telco assets.
Manufacturing - $6 Million Saved
FogLifter® helped the provider for a major defense contractor to calculate IT usage billing across 12 technology towers, 22 currencies, and 31 countries. They saved $6M annually.
.png)
"FogLifter® changed the game, automating most of the process and slashing report times to a fraction of what they used to be."
Healthcare Customer
"Endless spreadsheets and human error have been nearly removed."
Healthcare Customer
"We are saving time and have increased visibility and trust in our data."
Healthcare Customer
"Our account (~12 PB of storage in 20+ locations) had uniquely stringent billable requirements. FogLifter® provided a granular view to meet the billing needs and saved over 100 man-hours per month."
Manufacturing Customer
"FogLifter® creates enterprise wide invoices (both domestic and international) billed to actuals 1 week after the close of the month."
Manufacturing Customer
"Not only did FogLifter® save us time, but it also improved the accuracy of our invoice and, in turn decreased disputes and allowing for faster time to cash"
Manufacturing Customer
"We have entrusted FogLifter® with the invoice creation of all our services to our end-client."
Manufacturing Customer
Ready to clear the fog?
Find out how FogLifter® can decrease the cost of dysfunction
Send a message
Connect with FogLifter® to explore how our IT solutions can streamline your operations and empower your team with cutting-edge technology.
Oops! Something went wrong while submitting the form.
